Privacy Policy

1. Introduction

Ravouex Professional Academy ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, apply for courses, or interact with our services.

2. Information We Collect

We may collect the following types of information:

• Personal identification: Name, email address, phone number, and mailing address when you apply for courses or contact us.
• Application data: Course preferences, start dates, and any notes you provide during enrollment.
• Usage data: IP address, browser type, pages visited, and time spent on our site to improve user experience.
• Communications: Records of correspondence when you reach out via contact forms, email, or WhatsApp.

3. How We Use Your Information

We use your information to:

• Process applications and enrollments for our courses
• Respond to inquiries and provide customer support
• Send relevant updates about courses, schedules, and academy news (with your consent)
• Improve our website, services, and user experience
• Comply with legal obligations and protect our rights

4. Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only with trusted service providers who assist us in operating our website and conducting our business (e.g., hosting, analytics), and only to the extent necessary for them to perform their functions. We may also disclose information when required by law or to protect our rights and safety.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on applicable law, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your data
• Object to or restrict certain processing
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us at info@ravouex.com.

7. Cookies and Tracking

Our website may use cookies and similar technologies to enhance your browsing experience, analyze traffic, and remember your preferences. You can control cookie settings through your browser.

8. Third-Party Links

Our website may contain links to third-party sites (e.g., social media, WhatsApp). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

9. Children's Privacy

Our services are intended for individuals seeking professional education. We do not knowingly collect personal information from children under 16. If you believe we have collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

11. Contact Us

For questions about this Privacy Policy or our data practices, please contact us at info@ravouex.com or visit our Contact page.